111bk Privacy Policy
We take your privacy seriously. This policy explains exactly what data we collect, why we collect it, and how you can control it.
This Privacy Policy ("Policy") describes how 111bk ("we", "us", "our") collects, uses, stores, discloses, and protects personal information about users ("you", "your") who access or use the 111bk platform located at 111bk.vip and all associated services (collectively, the "Platform"). This Policy applies to all users of the Platform, regardless of how they access it — whether via a mobile browser, desktop browser, or any other device.
By registering an account or continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal information as described herein. If you do not agree with any part of this Policy, you must immediately cease using the Platform. Please also review our Terms & Conditions, which govern your use of the Platform alongside this Policy.
Your Privacy at a Glance
1. Information We Collect
111bk collects personal information that is necessary to provide, maintain, and improve the Platform and its services. We collect information in three primary ways: information you provide to us directly, information collected automatically when you use the Platform, and information received from third-party service providers. The categories and specific types of information collected are set out below.
🪪Identity and Contact Data
When you register an account or complete KYC verification, we collect your full name, date of birth, residential address, email address, mobile phone number, and government-issued identity document details (such as a national ID card or passport number). This information is required to verify your identity, prevent fraud, and comply with applicable age-verification obligations.
💳Financial and Transaction Data
We collect records of deposits, withdrawals, and betting transactions associated with your account, including the payment method used (e.g. bKash, Nagad, Rocket), transaction amounts, timestamps, and transaction reference numbers. We do not store complete payment account credentials; payment processing is handled by certified third-party payment processors who operate under their own security standards.
📊Usage and Technical Data
When you use the Platform, we automatically collect technical information including your IP address, device type and model, operating system, browser type and version, pages visited, features used, session duration, and game activity logs. This data is used to maintain platform security, diagnose technical issues, and improve the user experience for players across Bangladesh.
🍪Cookies and Similar Technologies
111bk uses cookies and similar tracking technologies to maintain your session, remember your preferences, and analyse aggregate usage patterns on the Platform. Essential cookies are required for the Platform to function correctly and cannot be disabled. Analytics and preference cookies help us understand how players interact with the Platform. You can manage non-essential cookie preferences through your browser settings.
2. How We Use Your Information
111bk uses the personal information we collect for specific, limited, and legitimate purposes. We do not use your data for any purpose that is incompatible with those stated below, and we do not sell your personal data to any third party for marketing or advertising purposes.
- To create and manage your 111bk account, verify your identity, and process KYC documentation.
- To process deposits, withdrawals, and betting transactions and maintain accurate financial records.
- To provide customer support and respond to enquiries, complaints, and account-related requests.
- To detect, investigate, and prevent fraud, money laundering, cheating, and other prohibited activities on the Platform.
- To send transactional communications such as deposit confirmations, withdrawal notifications, and security alerts.
- To analyse Platform usage patterns and improve the performance, reliability, and user experience of the Platform for players in Bangladesh.
3. Legal Basis for Processing
111bk processes personal data on the following legal bases, depending on the nature of the processing activity involved. Where more than one legal basis may apply, the most relevant is identified below.
📜Contractual Necessity
The majority of personal data processing at 111bk is carried out because it is necessary to perform the contract between 111bk and the user — specifically, to operate the user's account, process transactions, and deliver the services described in the Terms & Conditions.
⚖️Legal Obligation
Certain processing activities — including identity verification, age verification, fraud monitoring, and financial record-keeping — are carried out to comply with applicable legal and regulatory obligations. 111bk is required to retain certain records for defined periods and to share information with law enforcement or regulatory authorities when required by law.
🤝Legitimate Interests
Where it does not override your fundamental rights, 111bk may process certain data on the basis of legitimate interests — for example, to operate platform security systems, conduct fraud detection, analyse aggregate usage statistics, and send essential service-related communications. You may object to processing based on legitimate interests by contacting [email protected].
4. Sharing Your Information
111bk does not sell, rent, or trade your personal data to third parties. We share personal data only in the limited circumstances described in this section, and only where strictly necessary for the stated purpose.
- Payment processors (e.g. bKash, Nagad, Rocket, Upay) — to facilitate deposits and withdrawals on your behalf.
- Identity verification and KYC service providers — to validate your identity documents as required by our verification procedures.
- Fraud prevention and security service providers — to operate our anti-fraud systems and protect the integrity of the Platform.
- Law enforcement, regulatory authorities, or courts — where we are required to do so by applicable law, court order, or lawful regulatory demand.
All third-party service providers who receive personal data from 111bk are contractually bound to process that data only for the specified purpose, to maintain appropriate security measures, and to delete or return the data when the service relationship ends. 111bk does not allow third parties to use your data for their own marketing or commercial purposes.
5. Cookies and Tracking Technologies
The 111bk Platform uses cookies — small text files stored on your device — and similar technologies such as local storage and session tokens to enable core platform functionality, maintain your login session, and remember your language and display preferences. Without essential cookies, key features such as account login and session continuity cannot function.
We may also use analytics cookies to understand how users navigate the Platform and which features are most frequently used, allowing us to make data-driven improvements to the service. These analytics tools process data in aggregate and do not identify you as an individual. You can disable non-essential cookies at any time through your browser's cookie settings. Please note that disabling certain cookies may affect the availability or performance of some Platform features.
6. Data Retention
111bk retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting obligations. The specific retention period applicable to each category of personal data is determined by the nature of the data and the purpose for which it is held.
Account data and transaction records are generally retained for a minimum of five years following account closure, in order to comply with financial record-keeping requirements. Data held solely for analytical or service-improvement purposes is retained in anonymised or aggregated form only and is not linked back to individual users. Upon account closure, 111bk will delete or anonymise personal data that is no longer required, subject to any applicable legal retention obligations.
7. Your Rights
As a user of the 111bk Platform, you have rights in relation to the personal data we hold about you. 111bk is committed to honouring these rights promptly and without undue delay. To exercise any of the rights described below, please contact us at [email protected] with your full name, registered email address, and a description of your request.
- Right of access — you may request a copy of the personal data 111bk holds about you.
- Right to rectification — you may request that inaccurate or incomplete personal data be corrected or completed.
- Right to erasure — in certain circumstances, you may request that your personal data be deleted where it is no longer necessary for the purpose it was collected.
- Right to restrict processing — you may ask 111bk to restrict the processing of your data in certain circumstances, for example while a complaint is being investigated.
- Right to data portability — where technically feasible and legally applicable, you may request your personal data in a structured, commonly used, machine-readable format.
111bk will respond to all rights requests within a reasonable timeframe and no later than 30 days from receipt. In complex cases, this period may be extended by a further 30 days, in which case we will notify you of the extension and the reason for it. We may need to verify your identity before processing any rights request.
8. Security
111bk implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, access controls that limit internal access to personal data on a strict need-to-know basis, regular security assessments, and secure storage practices for sensitive data such as identity documents submitted for KYC purposes.
While 111bk takes reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage system is completely secure. Users are strongly encouraged to use a strong, unique password for their 111bk account, to never share login credentials, and to contact [email protected] immediately if they suspect any unauthorised access to their account.
9. Children and Minors
The 111bk Platform is strictly intended for adults aged 21 and above. 111bk does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been submitted by or collected about a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered an account on the Platform, please notify us immediately at [email protected] so that we can investigate and take appropriate action.
10. Changes to This Policy
111bk reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will post the revised Policy on the Platform with an updated "Last updated" date and, where appropriate, notify registered users by email. Your continued use of the Platform after the revised Policy has been posted constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically to stay informed about how we protect your personal data.
11. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 111bk handles your personal data, please contact our privacy team by email at [email protected]. We aim to respond to all privacy-related enquiries within 5 business days. Please include your full name and registered account email address in your message so we can locate your account and respond accurately.
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